Web-based software for internal technical support and help desk use. Includes the ability to create a FAQ database and email responses.

Company develops and markets help-desk software. Read descriptions of each product.

Memphis, Tennessee, company customizes programs for new Microsoft systems, assisting with automation, e-commerce, and Web development.

Troubleshooting advice, frequently asked questions and answers, and tips for popular programs.

Find news about computer hardware, software and e-business, and read daily articles and opinion from the magazine.

Centralized technical support center claims to answer questions for all operating systems and computer types. Use the search function.

Software and service allows Internet users to request and receive technical support from a technician or fellow user. Download a copy.

Offers products to assistance in info management. Learn about the applications and business tools, use the search tool and read about sales.

Free Excel tutorials and example workbook files. Answers Excel, Access, Word and Office questions via email.

IBM list of PC systems and devices compatible with OS/2. Covers PC and device compatability for OS/2 versions 3 and 4.

Service provides technical support for a variety of business-applications systems, including UNIX, Windows and Oracle servers.

Search a database of technical and support resources relating to this developer's e-commerce products. Includes Stingray knowledge base.

Get technical support or online customer service from this e-business management provider. Also find downloads and FAQs.

Includes FAQ, search, personal assistance and talk lists. Access files, updates, utilities and examples.

T:mi Softronic presents the official WinRAR and FAR product-support site. Find downloads, plug-ins and product updates.

Find a collection of links to troubleshooting tips on the Web, plus answers to PC, Mac, client/server, Internet and arcade-game problems.

For intermediate and advanced users, this resource includes workarounds for Windows 95 bugs and interface problems.